Delivery
What are the delivery times?
Once your order has been shipped, delivery is estimated to take between 2 and 4 business days for mainland France. Delivery times may vary slightly depending on peak periods.
Do you ship abroad?
We currently only deliver to France. International delivery is not yet available.
Can I track my package?
Yes, a tracking link will be emailed to you as soon as your order ships.
Returns
What is your return policy?
In accordance with applicable law on distance selling, you have 14 days from receipt of your order to exercise your right of withdrawal.
Exception: For hygiene reasons, tights can only be returned if they have not been worn, tried on or unpacked .
Items must be returned:
- in their original state
- unworn, unwashed
- in their intact and sealed packaging
Please include your order number or confirmation email so we can identify the purchase.
Any product that does not meet these conditions cannot be refunded.
In case of defective item, please contact our customer service before any return.
How do I proceed for an exchange or refund?
We do not do exchanges.
If a product does not suit you, you can return it according to the conditions mentioned above. Once the return is accepted, simply place a new order for the desired model.
What is the reimbursement period?
After receipt and verification of the return, the refund is generally made within 2 to 4 weeks.
Initial delivery charges are not refunded.